In recent years, disruptive forces—from changing consumer behavior to emerging technology platforms—have pummeled the retail industry. However, consumer spending remains high and opportunities abound for retailers to advance their businesses and establish competitive advantage. The partnership between KPMG LLP and Birkhofer Consulting (BCI) can help you focus on the following capabilities:
- Store operations, such as improving processes, enhancing productivity, and reducing costs
- Merchandising, comprising product life cycle, category management, and pricing and promotions
- Shrink management, including protecting assets, reducing loss from operational processes, and implementing advanced analytics
- Inventory management, such as improving inventory integrity, order management, and inventory valuation
- Omni-channel operations, comprising store level fulfilment, customer experience, and multi-channel integration
- Labor management, including automating scheduling and complying with labor laws
- Retail technology, such as product selection, operational implementation, standard operating procedures and training
KPMG and BCI bring together a well-coordinated strategic and tactical approach. BCI’s extensive knowledge of industry leading practices and its database of key performance indicators can help you quickly determine performance gaps in people, process, and technology. KPMG’s experience with consumer and retail companies—from small start-ups to large multinational operations—can help you develop and implement innovative, customer-led growth strategies and tightly-aligned business operations. KPMG’s data and analytics professionals help increase your confidence in the data, algorithms, and analytics capabilities that inform your decisions about growth, risk, and performance. In addition, its customized, industry-focused audit, tax, and advisory services help drive greater shareholder value. Combining the breadth of KPMG skills with BCI’s differentiated retail experience can help you deliver a quantifiable impact to profitability.